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free shipping on orders over $250

Terms & Conditions

Payment

Accepted Payments Methods

We Accept Visa, Mastercard, Google Pay, Apple Pay, ZIP & Afterpay.

 

What if I don’t have a credit card?

We are only able to accept Credit Cards for online transactions.  If you do not wish to use a card please email shop@mountaintrader.com.au and we can make arrangements for a bank transfer.  Please note that orders will not be dispatched until funds have cleared.

 

Promo Codes

From time to time we offer special promo codes.  If you are lucky enough to have a code, simply enter it into the box in your cart.

 

Gift Vouchers

Can be used if purchased in-store or online. If you are having trouble with a gift code please call the shop during business hours and we can process it manually. 

 

Security

The information you provide to Mountain Trader web site covered by this policy is protected in transit by using a network protocol called Secure Sockets Layer (SSL). SSL is the industry standard technology for secure online transactions. A simple way to know your transmission is protected is by referencing the URL. If it starts with https:// you can be assured that it is using SSL. Transactions are processed only from secure browsers. These browsers encrypt the information sent using SSL, which scrambles the data to make it extremely difficult for anyone who intercepts the information to read it. Mountain Trader has contracted with an online Merchant Services provider (Stripe) with the goal of protecting our customers' personal and financial information. Transmissions from this vendor to credit card processors also are encrypted and sent via dedicated leased private circuits. In addition, the computers housing the data are protected by physical security measures, including more than one level of locked access.

REMINDER: In the event of an unauthorized use of your credit or debit card, you must promptly notify the card issuer pursuant to its reporting rules and procedures.

Safeguarding Information
To minimize the risk of loss and/or additional expenses that could occur from compromised cardholder information, Mountain Trader WILL NOT retain any of the following information electronically:

Credit Card number
CVV number
Card expiration date

The protection of your personal information is important to Mountain Trader, and as a result, we do not accept payment via email.
Mountain Trader protects against unauthorized disclosures by limiting access only to those of our employees who need the information to do their jobs.