Payment
Accepted Payments Methods
We Accept Visa, Mastercard, Google Pay, Apple Pay, ZIP & Afterpay.
What if I don’t have a credit card?
We are only able to accept Credit Cards for online transactions. If you do not wish to use a card please email shop@mountaintrader.com.au and we can make arrangements for a bank transfer. Please note that orders will not be dispatched until funds have cleared.
Promo Codes
From time to time we offer special promo codes. If you are lucky enough to have a code, simply enter it into the box in your cart.
Gift Vouchers
Can be used if purchased in-store or online. If you are having trouble with a gift code please call the shop during business hours and we can process it manually.
Security
The information you provide to Mountain Trader web site covered by this policy is protected in transit by using a network protocol called Secure Sockets Layer (SSL). SSL is the industry standard technology for secure online transactions. A simple way to know your transmission is protected is by referencing the URL. If it starts with https:// you can be assured that it is using SSL. Transactions are processed only from secure browsers. These browsers encrypt the information sent using SSL, which scrambles the data to make it extremely difficult for anyone who intercepts the information to read it. Mountain Trader has contracted with an online Merchant Services provider (Stripe) with the goal of protecting our customers' personal and financial information. Transmissions from this vendor to credit card processors also are encrypted and sent via dedicated leased private circuits. In addition, the computers housing the data are protected by physical security measures, including more than one level of locked access.
REMINDER: In the event of an unauthorized use of your credit or debit card, you must promptly notify the card issuer pursuant to its reporting rules and procedures.
Safeguarding Information
To minimize the risk of loss and/or additional expenses that could occur from compromised cardholder information, Mountain Trader WILL NOT retain any of the following information electronically:
Credit Card number
CVV number
Card expiration date
The protection of your personal information is important to Mountain Trader, and as a result, we do not accept payment via email.
Mountain Trader protects against unauthorized disclosures by limiting access only to those of our employees who need the information to do their jobs.
$500 Voucher Giveaway – Terms and Conditions
1. Promoter
The promoter of this giveaway is Mountain Trader, located at 113 Delany Ave Bright VIC ("the Promoter").
2. Eligibility
This competition is open to Australian residents aged 18 years or over. Employees of the Promoter, immediate family members, or anyone otherwise connected with the organisation or the administration of the giveaway are not eligible to enter.
3. Giveaway Period
The giveaway begins on 17th May 2025 and ends at 11:59 PM AEST on 14th June 2025. Entries submitted after the closing date will not be accepted.
4. How to Enter
To enter, participants must:
-
Follow the Promoter's official social media page on Instagram and/or Facebook;
-
Like the giveaway post; and
-
Tag at least two (2) friends in the comments of the giveaway post.
Optional: Participants may share the post to their Instagram or Facebook story and tag the Promoter for an additional entry.
Each participant is allowed one main entry and one bonus entry. Entries that are incomplete or do not comply with these terms will be disqualified.
5. Prize
The prize is one (1) $500 digital voucher for Mountain Trader, redeemable online.
-
The voucher is non-transferable, non-refundable, and not redeemable for cash.
-
The Promoter reserves the right to substitute the prize with one of equal or greater value if necessary.
6. Winner Selection and Notification
-
The winner will be selected at random from all valid entries received during the Giveaway Period.
-
The draw will take place within five (5) business days of the closing date.
-
The winner will be notified via direct message and/or in the comments section of the giveaway post.
-
If the winner does not respond within seven (7) days of notification, a new winner may be selected.
7. Publicity
By entering this giveaway, participants consent to the use of their name, social media handle, and any submitted content for promotional purposes, including social media, email, and website use by the Promoter. Participants may request exclusion from publicity at the time of notification.
8. Data Collection
By entering, participants consent to the collection of their personal data for the purposes of administering this competition and future promotional communications, in accordance with our [Privacy Policy]([Insert Privacy Policy URL]).
Participants may opt out of promotional emails at any time using the unsubscribe link or by contacting the Promoter directly.
9. General
-
This promotion is in no way sponsored, endorsed, administered by, or associated with Instagram or Facebook
-
The Promoter reserves the right to cancel, amend, or suspend the competition in the event of any unforeseen circumstances or technical failure.
-
The Promoter’s decision regarding any aspect of the competition is final and binding.
10. Contact
For questions or further information regarding this competition, please contact:
shop@mountaintrader.com.au
(03) 5755 1833